What types of mobile plans are available?

There are a wide range of mobile plans available, but which one is right for you?

  • Voice & Data: A traditional voice & data plan will provide you with phone calls and a specified amount of data (subject to your plan) on a mobile phone of your choice.  
  • Data Only: If your mobile SIM is only going to be used in a tablet or modem, it’s worth considering a data-only mobile plan, that way, you don’t pay for calls that you don’t need.
  • Phone Plan or SIM-Only Plan: Many people choose to pay for a new phone through their mobile plan, however, you may be able to get a better deal by buying your phone outright and using a SIM-only plan.
  • Shared Data Plans: A shared data plan will allow your business to share usage across your workforce. You pay for average data consumption rather than peak usage, which helps you minimise excess data charges.
How do I select a mobile plan?

When it comes to selecting a mobile plan, it’s important to assess your specific needs and understand how your intended use will affect your requirements.

How much data Is included?

Most plans include a set amount of data, however, many plans may include much more data than you likely need. This may especially be the case if you use your device at home and in the office for large periods where you have access to a Wi-Fi connection. Because of this, it’s worth checking how much mobile data you are actually using before you select a plan. It’s also important to check excess usage charges.

4G or 5G: Which is right for me?

5G is up to 100 times faster than 4G, though in practice, it comes down to coverage. Most carriers in Australia are now rolling out 5G, but it’s not yet widely available outside major centres, so it might be worth waiting until coverage becomes more widespread to choose a 5G plan. To use 5G, you’ll need a 5G-enabled phone (or device) which at the moment means paying a premium. You’ll also need a mobile plan that includes 5G — many cheaper plans of which are still only provided using 4G.

What types of calls are included?

Many plans now include unlimited calls in Australia. However, if you predominantly use your mobile plan for data and messaging, it might be cheaper to simply pay for the occasional call as you go.

What if I need to make national or international calls?

If you do business or have family and friends overseas, consider a plan that includes international calling.

How about international roaming?

COVID-19 has perhaps made international roaming less of a priority than it used to be, but there can be huge differences in international roaming rates from one carrier to another. Be sure to check roaming charges before you choose a plan.

What should I know about mobile coverage?

Not all carrier networks are equal, especially when you venture outside of the major cities. If regional coverage is important to you, it’s worth checking the carriers’ coverage maps before signing up.

We offer a choice of Telstra and Optus plans, which means we can provide coverage for up to 98.8% of the population.

How do I keep track of my spend?

To help you keep tabs on usage and spend, we’ll send you a notification when your usage reaches each of these milestones: 50%, 80%, and 100%. That way there are no nasty surprises and you can minimise any excess usage costs.

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