Hosted Phone Systems
Choosing the right phone system is essential to delivering superb service to your customers. With a cloud-based solution from Pritel you have complete control over your phone system without the need to buy or lease an expensive hardware platform.
What is a PBX phone system?
- Business phone line
- Call centre service
- NBN phone service
- VoIP line
A PBX is a business phone system used to make and receive both internal and external calls. These calls can be made via a range of communication channels, such as VoIP, ISDN, and analog.
Main features of business phone systems
- Hunt group (ring group)
- Queuing
- Auto-attendant/digital receptionist
- Voicemail
- Intercom/paging
- Reporting
Hosted phone systems offer a vast range of features, but the most important include:
Benefits of a hosted phone system
Easier installation and configurationSimpler management through a web-based interfaceSubstantial cost savings through VoIP callingHighly scalableNo need for hundreds of meters of wiringAbility to hot-desk and roam from one location to another
Traditional vs Hosted: Which is right for my business?
1300 and 1800 numbers have numerous features that make them attractive to businesses:
Hosted phone system
Hosted phone systems are now far more common than traditional systems. They function in the same way as a traditional PBX, with the key difference being that the infrastructure exists in the Cloud.
Traditional PBX
Traditionally, PBX phone systems have been located in the customer’s property, with each extension typically connected by wire to the PBX to enable calls from one extension to another.
Furthermore, the system is linked up to outside telephone lines, delivered by a third-party carrier or service provider, to make and receive external calls. Generally, there are fewer outside lines than extensions, because traditional outside lines are very expensive — and it’s rare that they will all be in use simultaneously.
Get in touch about your business phone options with a hosted phone system today.
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